Delete selected Hired data

How this request works

1. Select the categories of data you would like Hired to delete.
2. Submit the request using the email address associated with your Hired account.
3. Hired may contact you to verify account ownership or clarify which records your request covers.
4. Eligible data will be deleted or anonymised while your account remains active.

Data you can request to remove

• Profile and account details that are not necessary to keep the account operational.
• Saved places and preferences.
• Location data that is not required as part of a retained journey or safety record.
• Ride and journey activity where deletion is legally and operationally permitted.
• Support interactions that are no longer required.
• Referral and Hired Earn data where it is not required for payment, fraud-prevention or accounting purposes.
• Device and app activity data associated with your account.

What may be kept

Hired may be unable to delete a specific record immediately where it must be retained for payment reconciliation, tax or accounting, safety, fraud prevention, regulatory compliance, an unresolved dispute or another legal obligation.

In those cases, only the necessary record will be retained and its use will be limited to that purpose. Depending on the applicable UK requirement and record type, retention may be required for up to 7 years.

Delete the whole account instead?

If you want to permanently close your account and delete the data associated with it, use the account deletion request instead.